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Global IT Helpdesk Market Research Report

  • Report Code: IT 1000
  • Publish Date: Upcoming
Table of Contents
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IT Helpdesk and Application Testing, Application Development (BPO), Packaged Application Outsourcing and Implementation Services (BPO) adds up to total IT Operations Support market.

IT Helpdesk can be segmented by Industries, Geographies, Companies and Deployments. Industries of this market are Banking,Financial Services and Insurance (BFSI) (ICT), Telecommunication (ICT), Retail and Wholesale Distribution (ICT), Government (ICT), Healthcare and Life Science (ICT), Manufacturing (ICT) and Others (ICT). Geographies of this market are North America, Western Europe, Eastern Europe, Asia-Pacific, Middle East and Africa and Latin America. Companies of this market are Wipro BPO, Infosys BPO, TCS Business Process Services, Sitel, WNS Global, Genpact, Accenture, International Business Machines Corporation (IBM), Aegis BPO, Hinduja TMT and Capgemini Outsourcing Services. Deployments of this market are Business Process as a Service (BPaaS).


Key Questions Answered

  • What are market estimates and forecasts; which of IT Helpdesk markets are doing well and which are not?
  • What is the competitive landscape; How companies like Wipro BPO, Infosys BPO and TCS Business Process Services doing in IT Helpdesk?

    What makes our report unique?

    • This report provides market sizing and forecast for the IT Helpdesk market. It also provides market sizing and forecast along with the drivers/inhibitors/opportunity analysis for each of the micro markets.
    • The report provides deep dive competitive landscape covering the top players such as Wipro BPO, Infosys BPO, TCS Business Process Services and Sitel.
    • The reports provides benchmarking insight on the top players Wipro BPO, Infosys BPO, TCS Business Process Services and Sitel.
    • The report provide competitive intelligence on Wipro BPO, Infosys BPO, TCS Business Process Services and Sitel.

      Audience for this report

      • Global IT Helpdesk companies
      • Manufacturing Companies
      • Traders, distributors, and suppliers
      • Governmental and research organizations
      • Associations and industry bodies
      • Technology providers

1 Introduction
1.1 Analyst Insights
1.2 Market Definitions
1.3 Market Segmentation & Aspects Covered
1.4 Research Methodology
2 Executive Summary
3 Market Overview
4 By Industries
4.1 Banking,Financial Services and Insurance (BFSI) (ICT)
4.2 Telecommunication (ICT)
4.3 Retail and Wholesale Distribution (ICT)
4.4 Government (ICT)
4.5 Healthcare and Life Science (ICT)
4.6 Manufacturing (ICT)
4.7 Others (ICT)
5 By Deployments
5.1 Business Process as a Service (BPaaS)
6 By Geographies
6.1 North America
6.2 Western Europe
6.3 Eastern Europe
6.4 Asia-Pacific
6.5 Middle East and Africa
6.6 Latin America
7 By Companies
7.1 Wipro BPO
7.2 Infosys BPO
7.3 TCS Business Process Services
7.4 Sitel
7.5 WNS Global
7.6 Genpact
7.7 Accenture
7.8 International Business Machines Corporation (IBM)
7.9 Aegis BPO
7.10 Hinduja TMT
7.11 Capgemini Outsourcing Services

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Global IT Helpdesk Market Research Report

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