The North America Web Real-Time Communications (WebRTC) Market is estimated to grow at a CAGR of XXX% in the forecast period of 2015-2020. In North America, in recent years, the small and medium sized businesses are dramatically focussing towards digitization and socialization of products and services. To develop affordable and platform & device independent products, web application vendors, telecoms, and developers in North America are relying on potential of WebRTC. Most of the technology giants are collaborating with each other to best exploit the potential of WebRTC. All the popular web browser are WebRTC capable and those who are not, are deploying plans to do so. Utilizing capabilities of WebRTC, web users can communicate each other through audio or video chat through web browser.
WebRTC is considered as a disruptive technology that can revolutionised the way in real time communication take place. Adoption of WebRTC by small and medium sized businesses across North America is very high as compared to rest of the word. Business are integrating WebRTC to their existing application to avail “Click to call” services to services along different business applications which demand active agent-customer communication. customers.
The growing popularity of WebRTC will impact the communication mechanism for all businesses. In this tough competitive environment, maintaining business growth becomes a key challenge for all enterprises. Customer satisfaction and customer loyalty can only be maintained through quality service and quick response through WebRTC. Over the past two decades, internet and web technologies have played a central role in communications. With the emergence of WebRTC, this role is becoming even more significant.
The technological developments in WebRTC are reported back from May 2011, when Google started working on an open source project to enable browser-based real-time communication known as WebRTC. Since 2011, most of the big players in IT industry collaborated to develop potential of WebRTC. The application of WebRTC across different industry verticals has been increasing continuously in North America. For instance, in 2014, Amazon launched Mayday, a WebRTC enabled video contact center solution embedded into Kindle Fire tablets. The major player such as Genband and TokBox is constantly focussing on developing WebRTC enabled applications across various industry verticals. For the long term sustainable market-hold the companies are emphasizing on key growth strategies, innovative marketing campaigns, collaboration with telecom providers, and R&D activities.
Scope of the Report
This research report categorizes the North America Web Real-Time Communications (WebRTC) Market into the following segments and sub segments:
- North America Web Real-Time Communications Market Size and Forecast By Type
- Video Chat & Conferencing,
- Voice Calling & Conferencing
- File & Data Sharing
- North America Web Real-Time Communications Market Size and Forecast By Vertical
- Telecommunication & IT Sector
- Healthcare Sector
- Government & Public Sector
- Retail & E-Commerce Sector
- Media & Entertainment Sector
- Energy & Utility Sector
- Other Sector
- North America Web Real-Time Communications Market Size and Forecast by Geography
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