The Report “Global OSS/BSS Market by OSS Solutions (Network Planning & Design, Service Delivery), by BSS Solutions (Product/Service Management, Customer Management, Revenue Management), by End-Users and by Geography - Analysis & Forecasts to 2019”, is estimated to reach $45.5 billion by 2019, growing at a CAGR of 12.3 % from 2014 to 2019.
Browse through the TOC of the Global OSS/BSS Market for an analysis of industry trends and segments, with the help of various tables and figures.
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The Operation Support Systems (OSS) and Business Support Systems (BSS) contribute towards smooth network operations and business management functions. The OSS/BSS solutions are used mostly by the telecom vendors to support customers. BSS includes function such as billing & charging, customer management, product/service management and order activation. OSS comprises function such as service delivery, network planning and service assurance. OSS is involved more in network related solutions & BSS supports business related activities. OSS/BSS solutions help CSP’s (Communication Service Providers) to increase their business process efficiency, and successfully launch innovative digital services over the network.
Operation support systems are advantageous for telecommunication service providers & operators to plan their network and assure network performance as per the requirements. With improved next generation networking techniques, & OSS techniques, communication service provider can easily co-operate with network equipment provider to deliver service over networks such as making a call, receiving a file, watching a video or using an app. OSS ensures that the network handles customer request, no matter where they are located.
Business Support Systems help telecommunication service provider to track business related operations such as accounts management, customer management, revenue management, payments and service modification and such others. Managing accounts of customers includes activities such as handling new top up plan, pre-paid account, paid bills, purchase and connecting new device over new networks, checking data usage or raising queries to help desk. BSS is basically customer oriented system and OSS is network oriented systems.
North America and Europe are the largest revenue generating regions in the OSS/BSS market. The OSS/BSS solutions help ease processes such as billing, revenue management, and customer management over the network.
This report is fragmented into OSS solution, BSS solution, end-user and geography. The end-user for the Global OSS/BSS market includes: telecom enterprise & others enterprise. OSS solution includes: (network planning & design, service delivery, service assurance, service fulfillment and customer care). BSS solution Includes (customer management, product/service management, revenue management, and order management). Whereas, geography includes North America, Europe, Asia-Pacific, Middle East & Africa and Latin America.
The Global OSS/BSS market is dominated by Amdocs, Tech Mahindra, Oracle Corporation, Accenture, HP, IBM, CSG system international, Ericsson and other important players.
The report also includes market share and value chain analyses, and market metrics such as drivers and restraints. In addition, it presents a competitive landscape and company profiles of the key players in this market.
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